Shipping policy

Shipping Policy

Last Updated: 28 September 2026

At Mr. Moto, we aim to process and dispatch your order as quickly as possible.

Order Processing & Shipping

Orders are generally shipped within 48 hours of being placed.
Once your order has been shipped, you will receive the applicable shipping/tracking information.
Delivery timelines may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.
Remote and certain non-serviceable locations may require additional delivery time.

Delivery Delays

While we work with our logistics partners to ensure timely delivery, delays can occasionally occur due to circumstances outside our control, including:

Courier or logistics delays
Weather conditions
Natural events
Public holidays
Address-related issues
Incorrect or incomplete contact information
Other unforeseen circumstances

If your order is delayed, please contact us and we will assist you in checking its delivery status.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information when placing an order.

Mr. Moto will not be responsible for delays or failed deliveries resulting from an incorrect or incomplete address, phone number, PIN code, or other information provided by the customer.

Shipping Charges

Any applicable shipping charges will be displayed during the checkout process before the order is placed.

Contact Us

For shipping-related questions, contact:

Mr. Moto
CONCEPTIVE BRANDS PRIVATE LIMITED

Email: hello@mrmoto.in
Phone/WhatsApp: 6387928231

Registered Business Address:
Second Floor, Building No. B5, Gala No. 201 to 206,
Prithvi Complex, 1234/C/1 to 1234/C/6,
Reti Bandar Road, Near Eco House, Kalher,
Bhiwandi, Thane, Maharashtra – 421302
GSTIN: 27AALCC5431F1ZQ